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The Online Pharmacy Market Growing at 16.8% Per Year

pharmacy mentor

Whether ordering groceries or booking a doctor’s appointment, online interactions are now the norm. Furthermore, online pharmacies are pioneering AI-powered clinical assessment tools, chatbots for customer service, and personalised health dashboards — all of which improve engagement, compliance, and patient outcomes.

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The Ripple Effect of Your Community Pharmacy Closing Down

pharmacy mentor

Use consistent visuals, messaging, and customer service to build trust and loyalty within your community. Streamline Your Booking System Offering an easy-to-use online booking system for services like vaccinations, consultations, or medication reviews can enhance the customer experience and improve efficiency.

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My Takeaways From The book Fish!

The Honest Apothecary

As a pharmacist in a management and leadership role, I’m always looking for books with ideas about how to lead better. l love books about creating a better working environment, and anything that may uncover some blindspots I may have about my own organization. When I stumbled across the book Fish! it caught my eye.

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​Turning customer reviews into competitive intelligence using AI

Fuld & Company Blog

Tapping into this resource through AI for competitive intelligence can reveal critical product gaps, service improvements, and even early warning signs of competitive threats. Ready to see what your customer reviews are hiding?

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How Long Until AI Starts to Replace Pharmacists

pharmacy mentor

They can also provide chatbot and support services, allowing pharmacists to spend more time connecting with users and growing their business. In the pharmaceutical world of bookings, dispensing, clinical decisions, and customer service, AI integration is on the up.

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Digital Essentials When Setting Up a New Pharmacy

pharmacy mentor

An intuitive website acts as your business online, offering vital information about your location, services, and products. It can be an incredible tool for growth, with a plenty of interactive features like eCommerce, booking systems, virtual consultations and more. Your website is so much more than just information, however.

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Episode 605: Protamine Shortage Options

Pharmacy Joe

The manufacturer of protamine has provided a letter to customers stating that they have set aside a supply of previously manufactured product for medically necessary direct orders. Ordering information can be obtained from a customer service representative using the number on the manufacturer’s product availability page.