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It’s Not Me, It’s the System.

COE Integrated Care

“All of us who work in health care share, at least in the abstract, a single mission: to promote health and take care of the ill and injured…But the business of health care—the gigantic system of administrative machinery in which health care is delivered, documented, and reimbursed—keeps us from pursuing that mission without anguish or conflict.

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NHC Comments on Notice of Proposed Rulemaking on Discrimination on the Basis of Disability in Health and Human Service Programs or Activities

Putting Patients First Blog

15 The NHC advocates for rigorous, transparent documentation of the medical rationale in such instances to prevent discriminatory practices. This change also reflects the person-first language that is a current best practice in respectful and dignified communication. Section 84.4(e)