This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Introduction In todays complex healthcare environment, what does it truly mean to practice Integrated Marketing Communications in pharma? This article explores how Integrated Marketing Communications (IMC) drives brand cohesion, regulatory clarity, and market growth within the pharmaceutical industry.
Mobile messaging is a convenient and easy way to communicate with patients, but it also walks a fine line when it comes to HIPAA compliance. SMS texting holds the…
With increasing pressure from regulatory bodies and rising media costs, pharma marketers are rediscovering the power of personalized communication. Importantly, consistency in tone and branding across all pharma communications boosts credibility. Email offers direct, personalized communication with HCPs and patients.
It must convert visitors into leads , provide clear and accurate medical information , and ensure compliance with FDA, HIPAA, and ad platform policies. Compelling and Compliant Headline Clearly communicate value (e.g., It improves conversion rates, reduces bounce rates, and ensures compliance with FDA and HIPAA regulations.
Vaccination for COVID-19 not only requires business planning, but communications planning in support of the decisions. What are the HIPAA and privacy implications, if any, related to all of these questions? This is true for business to consumer or business to business concerns – whether manufacturers or in the service sector.
Innovative specialty pharmacy provider for hemophiliac and bleeding disorder patients to implement Citus Health’s HIPAA-compliant digital health solution suite to improve patient and staff communications, therapy adherence rates and patient outcomes.
You may ask: Can an open protocol be HIPAA compliant? HIPAA does not specifically prohibit using and sharing open protocol-based software. Their patient journey typically requires engaging with discrete service providers, who are often using antiquated means of communication. The time to cross that bridge has passed.
From GDPR to HIPAA, integrating privacy-first strategies will not only protect your brand but enhance consumer trust. Prioritize transparent communication, secure data practices, and align with global privacy standards like GDPR and HIPAA from the outset. How can I ensure compliance while expanding my Pharma Network?
Platforms like Salesforce Health Cloud and Veeva Systems help teams organize data, automate communication, and improve relationship management. Platforms like Mailchimp and HubSpot provide automation features, ensuring personalized and compliant communication.
As industry leaders adapt to digital-first communication and omnichannel engagement, the need for smart, scalable, and strategic marketing tactics is more urgent than ever. As automation becomes smarter, ensuring HIPAA and GDPR compliance remains critical. However, marketers must balance innovation with privacy.
In an industry as specialized as healthcare, personalized communication can make or break your relationship with HCPs and patients. Staying compliant with regulations like HIPAA and GDPR is non-negotiable. That’s the power of healthcare email marketing. Because it’s personal, direct, and measurable.
The shift is largely due to changes in user behavior, regulatory clarity, and the demand for more personalized, real-time communication. The emergence of HIPAA-compliant targeting technologies, HCP-specific segments, and improved analytics has made social platforms not just viable but essential for pharmaceutical marketing.
Despite the emergence of new communication platforms, email marketing remains a cornerstone for engaging with patients, promoting services, and building brand loyalty. They prefer receiving communications on their own terms. However, some tactics remain timeless due to their effectiveness and adaptability.
I expect a more patient-friendly experience, incorporating trends such as online scheduling and onboarding to create more efficient in-person visits, automated post-visit follow-ups, better incorporation of remote care into the experience, and even direct patient communication with providers to build trust.
Streamline patient communication on a secure platform that helps you send reminders, share images, and contact patients quickly and easily. With a HIPAA-compliant centralized platform, you can also view all patient conversations and send auto-populated messages. Secure 2-way messaging.
In one of the more dramatic findings, 8 out of 10 family caregivers surveyed would (1) choose one hospice over another, and (2) give that hospice higher ratings on the CAHPS hospice survey if the hospice enabled real-time communication via computer, tablet, and smart phone. ” What Do Family Caregivers Say? .
Regulatory-Friendly Communication : Unlike social media ads, emails offer controlled messaging that aligns with compliance regulations. Challenges in Pharma Email Marketing Pharma brands face unique barriers that other industries dont , such as: Strict compliance regulations (FDA, GDPR, HIPAA) that limit messaging.
It helps to organize communication processes, keep track of operational activities, and see what works in your management approaches and what requires changes in the current health system. An uncomfortable and broken communication chain usually leads to the interruption of treatment and the potential worsening of the condition.
In one of the more dramatic findings, nearly every patient and family caregiver surveyed would (1) choose one home healthcare provider over another, and (2) give that home healthcare provider higher ratings on the HHCAHPS survey if the home healthcare provider enabled real-time communication via smart phone, tablet, or computer.
The Citus Health platform goes well beyond a messaging solution, providing us with a complete system of engagement with real-time communications and workflows designed specifically for specialty pharmacy operations.”
HIPAA and GDPR laws protecting patient privacy. Monitor Engagement Carefully Social media allows for two-way communication , but pharma brands must be cautious. The biggest risks involve misleading claims, unapproved user comments, and privacy violations (HIPAA/GDPR compliance issues).
Compliance in the US – HIPAA The Health Insurance Portability and Accountability Act (HIPAA) covers several areas relating to health data, with one of the key requirements being a set of standards – the Privacy Rule and the Security Rule – to protect sensitive PHI from being disclosed without the patient’s consent.
The challenge is not just collecting data, but doing so ethically and in compliance with laws like GDPR in Europe and HIPAA in the United States. Transparency, clear communication, and patient-centered content help build trust by showing that the brand genuinely cares about patient outcomes.
Alongside fitness trackers and smartwatches, there are also medical devices used to monitor a patient’s vitals and some even contain SIM cards to enable two-way communication. Fines for non-compliance can be high, potentially running into millions of euros for breaches of GDPR or up to $50,000 for HIPAA in the US.
6) Communicate Securely & Efficiently Our HIPAA-compliant 2-way messaging offers a secure point of contact between you and your patients. You can increase adherence by simplifying communication, making it easy to share protected information like insurance cards and Rx numbers.
Clearly communicating the benefits and risks of drugs like Keytruda establishes credibility and trust. Adhering to regulations like GDPR and HIPAA ensures your campaigns are both ethical and secure. Automation streamlines repetitive tasks, improves efficiency, and ensures consistent communication across campaigns.
Navigating HIPAA regulations while tailoring messages requires careful planning and ethical decision-making. For instance, the FDA now requires more detailed disclosures in direct-to-consumer ads, impacting how companies like Johnson & Johnson communicate with their audiences.
Moreover, the adoption of digital tools like mobile apps and telemedicine platforms is facilitating direct communication between pharma companies and end-users. These tools are being used to provide educational resources, track medication adherence, and offer personalized health insights, thus fostering a more informed patient community.
Automation: Email marketing and CRM tools streamline communication, saving time while maintaining personalization. Following GDPR and HIPAA guidelines safeguards both your company and your audience. For example, targeting oncologists for a drug like Opdivo requires a unique approach compared to marketing a diabetes treatment.
Solution: Partner with legal and compliance teams to ensure all campaigns adhere to FDA and HIPAA guidelines. Clearly communicate data usage policies to build trust. Use automated tools to flag non-compliant content before publication. Solution: Use anonymized datasets to protect patient identities and ensure GDPR and CCPA compliance.
Similarly, healthcare providers expect personalized, timely communications that complement their clinical priorities. It means using data responsibly to tailor content, recommend resources, and support adherenceall while complying with HIPAA and other healthcare regulations.
You might have someone's weight, height, what they have eaten this week, their resting heart rate,” says Katherine Pomfret, head of communications at Syrenis. Cassie covers all data regulations worldwide, including GRPR in Europe, HIPAA in the US, PDPA in Singapore, POPIA in South Africa, and PIPEDA in Canada.
This precipitated a shift from a centralised trial experience to a decentralised one, resulting in participants communicating electronically. Therefore, vendor applications must adhere to HIPAA and GDPR data protection regulations, including encryption and multifactor authentication. BYOD in clinical trials.
Across simulated programs, some students reported faster skill improvement, enhanced communication skills and active student engagement. While social media supports patient education, research dissemination and educational discussions, it can also increase the risk for HIPAA breaches or unprofessional conduct.
As noted in our previous communications, while the NHC would prefer a more traditional Notice and Comment rulemaking opportunity that would ensure the Agency directly responds to stakeholder feedback, we welcome this opportunity to express our reactions to CMS’ thinking on the negotiation program.
We urge CMS to be as specific as possible about what information must be included in a notice of denial and that it must be specific, complete, actionable, and communicated to patients in plain language. We support efforts to assure that patients and providers have access to clear and actionable information about denials.
At the same time, consent management platforms allow sponsors to comply with data privacy regulations and guidelines like HIPAA and Washington’s My Health, My Data, ensuring patient safety remains at the forefront of all processes while avoiding litigation. Trust Cassie Cassie is a leading CMP that manages over 1.2
Use Personalized Communication One-size-fits-all is no longer effective. Ensure your campaigns comply with regulations like HIPAA and communicate your commitment to safeguarding patient data. Marketers should follow industry standards like HIPAA, ensure transparency, and work closely with legal teams to review campaigns.
Pharmacy teams can communicate with their patients via HIPAA-complaint, secure messages thus reducing time on the phone and increasing efficiency within the pharmacy. Vow IVR Vow, our all-in-one IVR and VoIP communication system is exclusively built for pharmacies. This platform also allows for two-way messaging.
When you think of healthcare, from a HIPAA standpoint like tying everything back just like an individual does, you know start drawing some boundaries. Kamran (KH): I think one thing I always think of is the pharmaceutical industry is probably more privacy minded than most just because of HIPAA and other regulations we have to work under.
Maintain open communication with local health departments, clinics, and hospitals to share information and coordinate efforts in managing the surge in cases. Secure Two-Way Messaging Our data-encrypted platform keeps communication secure and HIPAA-compliant.
Compliant: Campaigns must align with HIPAA, GDPR, and FDA guidelines. Below are the elements that consistently produce high-converting pharma campaigns: Clear Value Proposition: Whether its symptom relief, patient assistance, or improved adherence, the ad must instantly communicate its core benefit.
Personalization Without Violating Privacy Pharma marketers face a unique challengehow to deliver customized content without compromising patient data or running afoul of HIPAA and GDPR regulations.
The Digital Transformation of Patient Marketing Technology has revolutionized how pharma communicates with patients. These tools help pharma brands deliver HIPAA-compliant, personalized content to segmented audiences based on health behavior and condition. How has patient marketing changed in recent years?
We organize all of the trending information in your field so you don't have to. Join 11,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content