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PRIYSM ID boosts customer service offer with new customer experience team

pharmaphorum

The post PRIYSM ID boosts customer service offer with new customer experience team appeared first on. Products and technologies developed by PRISYM ID are used across the globe, delivering compliance assurance for 10 million+ medical devices, clinical trial and pharmaceutical products annually. . For more information:?? .

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Opinion: The airline industry needs some disaster management lessons. Health care can help

STAT

Customer service lines, overwhelmed by the surge of displaced travelers, snaked a quarter-mile down the terminal. Like thousands of travelers across the nation, I spent several days in July stranded in an airport with multiple canceled flights, lost luggage, and a whole lot of uncertainty about what to do with my hotel reservations.

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Q&A With Joe Schmidt, EVP, Head of Customer Services and Success at Medidata

PharmExec

Schmidt discusses the recent announcement that Medidata and the NCI extended their partnership an additional five years.

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The Voice Option in Customer Service Must Not Be the Only One

ComputerTalk

They cannot be taken out of the service equation. Who are the geniuses at AT&T who removed an entire method of communication from its company’s customer service, and when will the company fix this inexcusable error? […]. Sometimes keypads are necessary.

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Indena’s CDMO services: Health is a joint project

Pharmaceutical Technology

For Indena, the leading company dedicated to the identification, development and production of high-quality active principles derived from plants, custom services have been a key area of expertise for some time now.

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Building Trust: Transparency and Authenticity in Pharma Digital Marketing

Pharma Marketing Network

By providing clear and accurate information, companies can demonstrate their commitment to transparency and build trust with their customers. Additionally, transparency involves providing customers with access to the company’s records and information. Trust can also be developed by demonstrating a commitment to customer service.

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YARAL Pharma Marks Its First Anniversary

Pharmacy Times

Quality Products, Innovative Technology, and Exceptional Customer Service Characterize a Successful Inaugural Year