RX Note

OCTOBER 15, 2023

Introduction A community pharmacy preceptor once told me that tidying up the shelves at the pharmacy counter each morning before starting business not only gives a good impression to customers because the items are neatly arranged, but it also makes you feel good to start a day.

Community Pharmacies 40

Community Pharmacies Customer Service 40

Digital Pharmacist

JANUARY 26, 2024

In the fast-paced world of community pharmacy, providing an inviting and efficient front-end experience is crucial for customer satisfaction. A well-designed and refreshed pharmacy front end not only enhances the customer experience but also contributes to the overall success of your business.

Customer Service 52

Customer Service Community Pharmacies Pharmacy Management 52

RX Note

JUNE 22, 2023

Case Discussion: People Expectations When working in a community pharmacy , you may have heard your boss said, it is not just about price wars, but more importantly, customer service. A good customer service will keep your customers coming back. In 10 years time, they will be in the past.

Communication 52

Communication Customer Service Community Pharmacies Hospitals 52

pharmacy mentor

MARCH 31, 2024

Crafting Business Plans Hack: Utilise ChatGPT to draft a comprehensive business plan that outlines your pharmacy’s vision, mission, target market, competitive analysis, and financial projections. That helps you manage your team and ensures all your employees are adhering to the same guidelines in your pharmacy.

Customer Service 52

Customer Service Community Pharmacies Pharmacy Management Diabetes 52

pharmacy mentor

APRIL 16, 2023

Staff productivity : A well-designed layout reduces the time it takes for staff to locate and retrieve medications, leading to quicker customer service and higher prescription fulfilment rates. Consultation areas : Private consultation rooms should be accessible, soundproofed, and comfortable for confidential discussions.

Customer Service 52

Customer Service Community Pharmacies 52

pharmacy mentor

FEBRUARY 10, 2025

Community pharmacies are the backbone of local healthcare, providing essential services and support that go far beyond dispensing medication. With this in mind, here we explore the far-reaching consequences of closures and highlights the steps you can take to keep your pharmacy thriving.

Community Pharmacies 52

Community Pharmacies Vaccines Customer Service Diabetes 52