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PSNC rebrands to Community Pharmacy England

The Pharmacist

The Pharmaceutical Services Negotiating Committee (PSNC) has changed its name to Community Pharmacy England as part of a move to become a ‘stronger representative body’ for the sector.

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Report: Satisfaction of Mail-Order Pharmacies Rise, Decreases for Community Pharmacies

Pharmacy Times

Customers report that their communication is strong with their pharmacists, but only 51% said their pharmacist was trustworthy.

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Communication

RX Note

Introduction Communication is a part of our daily lives. Moreover, communication goes beyond mere words; it helps build relationships. Often, poor or inadequate communication leads to conflicts and misunderstandings. Instead of expecting everyone to do things your way, it is crucial to start communicating effectively.

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New materials to help explain CPCS referrals to patients

The Pharmacist

Practices can now access new communication materials from NHS England to help staff explain to patients why they have been referred to community pharmacy.

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Putting the "Community" in Community Pharmacy

Flip the Pharmacy

Smith’s (Team Lead) APPE student for the month of August to visit and connect with Team Arkansas’s pharmacies regarding their experiences and growth over the last two years. I was able to communicate with not just the champions, but also with coaches, owners, and even techs involved in the process.

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Planning for Pharmacy First awareness campaign ‘underway’

The Pharmacist

Planning for a public-facing campaign to help raise awareness of the highly anticipated community pharmacy common conditions service in England is ‘underway’.

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Brand Name Search

RX Note

A customer may walk into your community pharmacy, requesting a brand that you unheard of before, such as Vocinti or "Cezti". However, with the proliferation of biosimilars and liposomal or pegylated forms, health care professionals are now encouraged to communicate using product name for certain circumstances (e.g.