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Hospitals are testing AI to communicate with patients. They still don’t know how to talk to them about it

STAT

Health systems across the country are exploring blending artificial intelligence into their communication with patients, from billing to after-hours messages about medication or symptoms. But how best to actually talk to patients about the technology and its risks is still an open question.

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Opinion: AI scribe technology lets me focus on my patients, not a screen

STAT

I would write on carbon-copy forms that were later stored in the belly of the hospital, in archives, as patient files. Phones were not smart and the fax machine was still a cornerstone of communication in the department. Every task required leg work and time.

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STAT+: Senator launches investigation into GSK’s asthma inhaler maneuvers

STAT

In a letter sent to the company, the lawmaker maintained that the decision to discontinue its inhaler in January 2024 has since had “life-threatening consequences for patients” and contributed to a spike in hospitalizations.

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STAT+: Class action suit over UnitedHealth’s AI care denials nears key moment

STAT

A federal judge will soon decide whether a class action lawsuit against UnitedHealth Group and its algorithm-based care denials can move forward, which would potentially open the door for attorneys to sift through the company’s internal communications. The lawsuit, in U.S.

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Mayo Clinic’s partnership with dairy poses conflict of interest, critics say

STAT

The collaboration with Mayo involves research funded by the checkoff on dairy’s impacts on cardiovascular health as well as outreach “communicating dairy’s strong body of evidence,” per a press release from the checkoff when the partnership was first announced. It’s run by Dairy Management Inc.,

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51 hospitals, health systems cutting jobs

Beckers Hospital Review

A number of hospitals and health systems are reducing their workforces or jobs amid financial and operational challenges. The layoffs are part of the hospital’s broader strategy to stabilize the finances and ensure long-term sustainability. Memorial Hospital eliminated six administrative positions. Brattleboro (Vt.)

Hospitals 105
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Hospitals want to buy doctors’ happiness with Nuance’s AI scribe. What they’re paying varies

STAT

Microsoft-owned Nuance Communications sells its AI medical scribe platform to health care providers on a simple promise: If they shell out big bucks for the high-tech product, they can decrease doctor burnout and ultimately make more money by enabling doctors to see more patients.

Hospitals 246