Effective Communication Methods Management Should Demonstrate
The Script
MARCH 13, 2025
Management can set the tone for how communication works in an organization. Rx relief explains a few methods management should use.
The Phasing out of Copper Wire Landline Service & the Impact on Pharmacy Communication
Digital Pharmacist
FEBRUARY 16, 2024
In an age where technology is advancing at an exponential rate, it’s no surprise that traditional methods of communication are gradually being phased out. Pharmacies currently using certain carriers could experience disruptions (and some may already have) as these carriers phase out copper lines in the coming years.
Join 11,000+
Insiders
Sign Up for our Newsletter
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Trending Sources
Waiting Board
PioneerRx
MARCH 9, 2023
Take patient communication to another level with the Waiting Board, an additional feature of PioneerRx’s pharmacy management system. The Waiting Board serves as…
How Pharmacists Can Manage Stress and Maximize Efficiency
Digital Pharmacist
APRIL 10, 2023
This automated system can help minimize the amount of time your staff has to spend on the phone, enabling patients to refill and transfer prescriptions and get essential pharmacy information. Streamline patient communication on a secure platform that helps you send reminders, share images, and contact patients quickly and easily.
Pharmacy Automation: A Growth Solution
Integra X Files
MAY 11, 2023
Pharmacy automation is an exciting and innovative tool that can help pharmacies manage growth and demand in the industry. Miriam Cho, PharmD, President/CPO of MAC Rx , joined our podcast and shared her positive experiences with implementing automation in three different pharmacy locations.
Tips for Managing Drug Shortages at Your Pharmacy
Digital Pharmacist
JANUARY 19, 2023
Communication drug shortage to affected patients Questions to consider: What is the best method to communicate to our patients? Quick Tip: Consider streamlining this communication using automated texts or phone calls. Questions to consider: Which particular drugs are part of the shortage?
Common Painpoints to Avoid When Shopping for Pharmacy Software
Digital Pharmacist
MARCH 13, 2023
A pharmacy software program not only maximizes work efficiency but is also related to patient outcomes. The software system can have an effect on patients since pharmacists utilize the software for a variety of reasons from dispensing medications to communicating with patients.
6 Ideas for Mother’s Day at Your Pharmacy
Digital Pharmacist
APRIL 30, 2024
For women who have lost a child, cannot have children, or children that have lost a mother – it’s important that we think through all scenarios when deciding how to celebrate the day in the pharmacy. Partnering with businesses allows you to drive more foot traffic to your pharmacy, while also providing an extra service to your customers.
How Pharmacists Can Help Patients Manage Seasonal Allergies
Digital Pharmacist
MARCH 14, 2023
ZYRTEC®, has a neat AllergyCast® app that patients can use to get insight into the pollen counts in a certain area as well as tips to manage allergy symptoms. Offer Consultations Develop an open line of communication with your patients by initiating discussions about their symptoms and potential causes.
5 Tips to Prepare your Pharmacy for the Holiday Season
Digital Pharmacist
NOVEMBER 11, 2022
Have no fear, we are here to help your pharmacy team prepare and have the best holiday season yet. . Below are 5 simple tips to prepare your pharmacy for the holidays. What will your holiday hours be and has this been communicated to your customers? Send out mass communication to your customers via text message.
CVS and Walgreens Walkouts: What Independent Pharmacies Should Know
Digital Pharmacist
OCTOBER 26, 2023
Encourage open communication with your staff to address their concerns. Patient-Centered Care : Emphasize patient-centered care and provide additional services that set your pharmacy apart, building upon the patient care concerns that have been expressed throughout the industry.
5 Ways Your Pharmacy Can Participate in National Pain Awareness Month
Digital Pharmacist
SEPTEMBER 23, 2022
Therefore, your should continue to promote medication adherence and maintain consistent communication with your patients dealing with chronic pain.
Strategies to Boost Your Pharmacy’s Front-of-House Sales
Digital Pharmacist
JULY 31, 2023
Upsell, Upsell, Upsell Upselling is a powerful technique that can significantly increase your pharmacy’s front-end sales. Teach your employees the art of upselling at the register by providing them with product knowledge and effective communication skills.
10 Ways to Reduce Medication Errors at Your Pharmacy
Digital Pharmacist
DECEMBER 6, 2022
Communicate with patients to record any known drug allergies in the system. Medication errors can also occur when liver and renal function are not considered. Patients with liver and renal dysfunction need dose adjustments otherwise toxicity can occur. . Consider Allergies.
The Pharmacy Show 2024: The Ultimate Guide
pharmacy mentor
AUGUST 5, 2024
The Pharmacy Show is the largest dedicated trade show and educational conference in the UK for the community and primary care pharmacy sector. With so many pharmacists, pharmacy managers and owners all attending, this is an amazing opportunity to learn and network.
Leveraging Technology to Optimize Medication Therapy Management (MTM) Services
Digital Pharmacist
SEPTEMBER 13, 2023
Efficient time management for pharmacy teams Saves time & reduces administrative cost Two-Way Messaging and Communication Effective communication is key to successful MTM services. This enables pharmacists to provide medication reminders, answer patient queries, and address concerns promptly.
How to Become an Informatics Pharmacist | Informatics
The Happy PharmD
JANUARY 13, 2023
Informatics Pharmacists play an integral role in a pharmacy team, interacting with staff pharmacists, clinical pharmacists, pharmacy management, quality control department, information technology department, and various healthcare professionals. Responsibilities of an Informatics Pharmacist.
Episode 727: Dealing with and preventing negative interactions with other professionals
Pharmacy Joe
JULY 3, 2022
Perhaps it was when trying to deliver a recommendation to a physician, ask a question of a nurse, or communicate with another pharmacist. How I deal with negative interactions has been heavily influenced by “Pharmacy Chris.” Such interactions are few and far between, but it is helpful to have a way to deal with them when they do occur.
7 Ways To Improve Medication Adherence and Lower DIR Fees
Digital Pharmacist
MARCH 23, 2023
6) Communicate Securely & Efficiently Our HIPAA-compliant 2-way messaging offers a secure point of contact between you and your patients. You can increase adherence by simplifying communication, making it easy to share protected information like insurance cards and Rx numbers.
Advancing Healthcare Accessibility: Point-of-Care Testing in Independent Pharmacies
Digital Pharmacist
AUGUST 31, 2023
Interactive Voice Response (IVR) Pharmacy IVR systems facilitate automated communication, offering appointment reminders and helping patients get to the right department quickly for time-sensitive inquiries regarding point-of-care testing.
Tips for Maintaining Medication Adherence in the Summer
Digital Pharmacist
JULY 2, 2022
You can also use these months to feature other methods of communication such as; text messages, personalized call reminders, and social media posts. For instance, remind them about services you offer such as auto refill or filling their prescriptions for 90-days at a time.
The #8 Most Common Types of Nutrient Depleting Prescription Drugs
Digital Pharmacist
APRIL 26, 2024
This may include promoting regular physical activity, stress management techniques, and adequate sleep hygiene. Maintain open communication channels to address any concerns or challenges patients may encounter.
Diabetes 
52
52 
Episode 727: Dealing with and preventing negative interactions with other professionals
Pharmacy Joe
JULY 3, 2022
Perhaps it was when trying to deliver a recommendation to a physician, ask a question of a nurse, or communicate with another pharmacist. How I deal with negative interactions has been heavily influenced by “Pharmacy Chris.” Such interactions are few and far between, but it is helpful to have a way to deal with them when they do occur.
Section 179: What We Need to Know
Digital Pharmacist
NOVEMBER 23, 2022
Platform to evelop task-based workflows that automate outreach and track prescription lifecycles, improve adherence and reduce your return to stock, organize and manage patient relationships and touchpoints effectively and securely from multiple access points.
The Critical Role of Pharmacists on Medication Adherence & Heart Health
Digital Pharmacist
FEBRUARY 12, 2024
This open communication establishes trust and allows pharmacists to address any apprehensions the patient may have. Understanding when the patient is most likely to remember to take their medications ensures better compliance.
The Critical Role of Pharmacists on Medication Adherence & Heart Health
Digital Pharmacist
FEBRUARY 12, 2024
This open communication establishes trust and allows pharmacists to address any apprehensions the patient may have. Understanding when the patient is most likely to remember to take their medications ensures better compliance.
Pharmacy Star Ratings Changes Coming in 2023
Digital Pharmacist
NOVEMBER 21, 2022
A policy being finalized by CMS will require Part D plans to add any price reductions they obtain from network pharmacies to the negotiated price at the time of sale, allowing the beneficiary to benefit from the savings as well. b) Marketing and Communications Oversight. Make sure patients are aware of their out-of-pocket expenses.
Lifelong Learning in the Role of a Pharmacy Inspector
National Association of Boards of Pharmacy
JULY 12, 2023
I have served 3 years as a pharmacy inspector in the enforcement division of the Virginia Department of Health Professions. Prior to my role as an inspector, I spent 2 1/2 years as a pharmacy manager/clinical pharmacist at a small hospital in Virginia and 7 1/2 years as a pharmacy manager at an independent retail pharmacy in Virginia.
Specialty Pharmacist Integration in Neurology Clinics: A Model for Enhanced Patient Care
Pharmacy Times
JUNE 8, 2025
Designed to manage patients with complex, chronic neurological conditions such as multiple sclerosis (MS), epilepsy, migraine, and movement disorders, the model aims to enhance medication access, streamline communication, and improve clinical outcomes.
8 Ways to Reduce Medication Errors at Your Pharmacy
Digital Pharmacist
MAY 25, 2023
Consider Allergies Communicate with patients to record any known drug allergies in the system. This automated system can reduce the amount of time your staff has to spend on the phone, enabling patients to refill and transfer prescriptions and get essential pharmacy information. Secure 2-way messaging. Website & mobile app.
10 Opportunities to Leverage for Career Advancement
Amber
AUGUST 11, 2022
Courtney Manasco, RPH, is a Pharmacy Manager at Amber Specialty Pharmacy. This role is great for helping you enhance your communication skills. Telehealth nursing helps you become a better communicator with all types of patients and professionals. You do need a LNCC (Legal Nurse Consultant Certification) for this.
The Evolution of Patient Needs: How Independent Pharmacies Can Grow & Adapt
Digital Pharmacist
APRIL 13, 2023
Independent pharmacies can also offer additional services such as medication therapy management and home delivery, and other clinical services which can improve patients’ overall wellness to patients and help patients feel more connected with your pharmacy team.
Evaluation of a Pharmacy-Delivered Oncofertility Intervention
Pharmacy Times
JUNE 11, 2025
The findings highlight that there remain communication gaps between oncology providers and patients and that opportunities exist for pharmacists to counsel newly diagnosed oncology patients on their fertility preservation options.
5 Ways to Prepare for a Successful 2023 at Your Pharmacy
Digital Pharmacist
DECEMBER 15, 2022
Recommending a drug based on a patient’s symptoms is the primary purpose of communication, however, it also forms a trusted relationship between pharmacists and customers. Loyal customers are important for community pharmacy business, and it will bring profits as a result. . Creating Welcoming Environment.
7 Holiday IVR Tips for Navigating the Year-End Rush at Your Pharmacy
Digital Pharmacist
NOVEMBER 20, 2023
1) Update & Communicate Your Store Hours First things first – you will want to make sure to adjust store hours on your pharmacy’s IVR dashboard so patients are informed you are closed when they call in on a holiday. In this blog post, we’ll explore essential tips to make sure your IVR systems are holiday-ready.
Top Clinical Services for Boosting Your Pharmacy’s Revenue
Digital Pharmacist
JULY 11, 2023
Pharmacy teams can communicate with their patients via HIPAA-complaint, secure messages thus reducing time on the phone and increasing efficiency within the pharmacy. Vow IVR Vow, our all-in-one IVR and VoIP communication system is exclusively built for pharmacies. This platform also allows for two-way messaging.
What Pharmacists Should Know About Testing for New COVID-19 Variants
Digital Pharmacist
SEPTEMBER 2, 2022
At Digital Pharmacist, have strived to make COVID-19 information readily available and offer services that help pharmacies manage COVID-19 testing and vaccinations. Continuing to Support COVID-19 Efforts. References: [link].
Vaccines 93
93 
The New Pharmacy Model
pharmacy mentor
JANUARY 28, 2024
Marketing & Sales Engagement Strategies: Utilising web-based platforms , pharmacies engage with customers through online bookings, AI-powered health assistants, live chat support, email opt-ins, and dedicated mobile applications, ensuring seamless communication and accessibility.
The 2023-2024 Flu Season: What Pharmacists Need to Know
Digital Pharmacist
AUGUST 21, 2023
Continue to Educate & Communicate with Patients With flu season on the horizon, coupled with the predicted emergence of RSV and a late-summer wave of COVID-19, it is imperative to continue to educate and encourage your patients to take precautions to limit disease for not only them but their community as well.
Vaccines 98
98 
What's the Next Billion Dollar Pharmacy Startup going to be?
The Digital Apothecary
APRIL 26, 2019
Put a bunch of pharmacists to verify and handle communication, and have automata hand the rest would make sense from a business side of things eventually. Let the pharmacist review and communicate with providers to help guide and manage the patient's drug therapy AND GET PAID FOR IT.
COVID-19, Flu, and RSV in 2023: What Pharmacists Should Know
Digital Pharmacist
AUGUST 8, 2023
Maintain open communication with local health departments, clinics, and hospitals to share information and coordinate efforts in managing the surge in cases. Secure Two-Way Messaging Our data-encrypted platform keeps communication secure and HIPAA-compliant.
Vaccines 93
93 
Top Ways to Improve Immunization Revenue During Flu Season
Digital Pharmacist
AUGUST 28, 2023
Identify eligible patients Using a digital communication platform with clinical identification capabilities, you can target patients eligible for, or potentially in need of, specific vaccinations. Share resources about recommended vaccinations for children and those that are especially important to help adults stay healthy at work and home.
Immunity 98
98 
When to Say No: Three Signs a Pharmacy Candidate Won’t Be a Good Fit
The Script
MAY 8, 2025
Hiring a new pharmacy team member? Watch for red flags like poor communication, lack of detail, and negative attitudes. Rx relief can help you hire with confidence.
Things To Embark on During Pharmacy School for a Fulfilling Career
National Association of Boards of Pharmacy
MAY 21, 2025
My specific career goals have changed over time, but one constant has been my passion for making meaningful contributions to the pharmacy profession and ultimately providing the best care for patients. At this point in my pharmacy education, I am pursuing health-system pharmacy management.
Let's personalize your content