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Communication

RX Note

Introduction Communication is a part of our daily lives. Moreover, communication goes beyond mere words; it helps build relationships. Often, poor or inadequate communication leads to conflicts and misunderstandings. Instead of expecting everyone to do things your way, it is crucial to start communicating effectively.

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The Voice Option in Customer Service Must Not Be the Only One

ComputerTalk

They cannot be taken out of the service equation. Who are the geniuses at AT&T who removed an entire method of communication from its company’s customer service, and when will the company fix this inexcusable error? […]. Sometimes keypads are necessary.

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Building Trust: Transparency and Authenticity in Pharma Digital Marketing

Pharma Marketing Network

It means that companies must be open and honest in their communication with customers, and provide them with clear and accurate information. This includes being transparent about the products and services they offer, the prices they charge, and the privacy policies they have in place.

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Quality Medical Representative – A need for introspection

Express Pharma

Yet, a social media post for a position like ‘Executive – Customer Services’ with a modern trade retailer or telecom operator receives a more favourable social response, even if the role primarily involves customer service at a mall. You get what you ask for. You get what you ask for.

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Viseven at Reuters Pharma EU

Viseven

Reuters Pharma united the top pharma company representatives, providing them cozy and compact space to share the vision of the foreseeable future, exchange insights and experience, and possibly agree upon uniting their effort in customer service.

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Common Painpoints to Avoid When Shopping for Pharmacy Software

Digital Pharmacist

The software system can have an effect on patients since pharmacists utilize the software for a variety of reasons from dispensing medications to communicating with patients. Vow IVR/ VoIP Vow is the only all-in-one IVR and VoIP communication system on the market purpose-built for pharmacies.

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BSV launches ART Act Readiness Assessment Program with Bureau Veritas (India)

Express Pharma

The ART Act Readiness Assessment Program of BSV’ is one such industry initiative that aims to assess clinics/centres and support them in their journey of excellence in customer service. We believe that this certification will help streamline the service standards of all identified centres and ensure they comply with the ART Act.”