Customer Service Events Inpatient 
Beckers Hospital Review
JULY 17, 2025
Rising costs and stagnant reimbursement rates have made inpatient care especially challenging, requiring smarter, leaner models to sustain excellence. Over the last 18 months, we have expanded our virtual nursing program to 12 hospitals and more than three dozen inpatient units across our organization.
Beckers Hospital Review
AUGUST 1, 2025
She also championed the implementation of “Smarter DX”, an AI platform that scans 100% of inpatient charts to identify missed documentation opportunities, significantly improving coding accuracy and reimbursement. Her role includes coding, revenue integrity, customer service, analytics, and managing billing and collections.
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Beckers Hospital Review
JULY 18, 2025
She oversees a wide-ranging portfolio, spanning advocacy, volunteer services, interpreting, integrative care and inpatient logistics, helping to unite clinical and non-clinical teams in human-centered care provision. Chief Experience Officer for Nicklaus Children’s Health System (Miami). At Nicklaus Children’s Health System, Ms.
Pharmacy Joe
MAY 2, 2021
The manufacturer of protamine has provided a letter to customers stating that they have set aside a supply of previously manufactured product for medically necessary direct orders. Ordering information can be obtained from a customer service representative using the number on the manufacturer’s product availability page.
PharmaState Academy
FEBRUARY 29, 2024
Distribution Strategy: Establishing partnerships with leading hospital chains, clinics, and diagnostic centers for inpatient and outpatient sales. Engaging in competitive intelligence gathering through industry conferences, trade shows, and networking events to stay abreast of industry developments and competitor strategies.
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