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The Voice Option in Customer Service Must Not Be the Only One

ComputerTalk

They cannot be taken out of the service equation. Who are the geniuses at AT&T who removed an entire method of communication from its company’s customer service, and when will the company fix this inexcusable error? […]. Sometimes keypads are necessary.

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Healthcare Branding is Changing Are You Ready?

Pharma Marketing Network

Digital Transformation in Pharma Branding With the growing importance of digital-first communications, healthcare marketers are shifting budgets from traditional channels toward platforms that offer greater reach and measurable outcomes. Consumers want smarter communication, but theyre wary of brands that seem too invasive.

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Quality Medical Representative – A need for introspection

Express Pharma

This article explores various aspects related to the issue of MR quality and proposes potential solutions. This leads to the promotion of MRs who excel in fieldwork but lack the ability or conviction to engage doctors with scientific content or effective in-clinic communication. You get what you ask for. You get what you ask for.

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These 6 ChatGPT Pharmacy Applications will change your life

pharmacy mentor

In this article, we explore 6 ways ChatGPT can integrate into pharmacy practice, streamlining processes, enhancing customer service, and optimising operations. By continuously refining workflows and customer service, pharmacies can ensure they remain competitive and provide optimal care to their patients.

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Quality planning best practice for medical device and GMP

GMPSOP

Quality planning is the blueprint to generate ultimate customer confidence and satisfaction with the products you manufacture. This article provides an in-depth look at how you, as a professional in a GMP business, can prepare quality planning documentation, especially from the perspective of a medical device manufacturing business.

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Driving Market Success with Innovation

Fuld & Company Blog

Collaborative projects between R&D, marketing, and customer service teams often yield significant results. ” Tiffany Carle Overcoming resistance to change involves clearly communicating the benefits of innovation, creating a safe environment for experimentation, and recognizing and rewarding innovative efforts. .

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Innovation in business

Fuld & Company Blog

Collaborative projects between R&D, marketing, and customer service teams often yield significant results. ” Tiffany Carle Overcoming resistance to change involves clearly communicating the benefits of innovation, creating a safe environment for experimentation, and recognizing and rewarding innovative efforts. .