Express Pharma

JULY 25, 2023

Ahead of the World IVF Day, Bharat Serums and Vaccines (BSV) has roped in Bureau Veritas (India), as part of the BSV ART Act Readiness Program. The ART Act Readiness Assessment Program of BSV’ is one such industry initiative that aims to assess clinics/centres and support them in their journey of excellence in customer service.

Customer Service 65

Customer Service Communication Vaccines 65

Pharmaceutical Technology

JUNE 23, 2022

During the peak of the Covid-19 pandemic this challenge reached new heights, as pharmaceutical firms around the world mobilised the full might of their resources to try and identify, develop, and trial a wide range of vaccines and therapeutics to alleviate the lethal threat posed by the virus.

Customer Service 52

Customer Service Hospitals Vaccines Communication 52

Pharma Marketing Network

DECEMBER 17, 2021

This is likely something we will be living with until we crack the code on how to vaccinate the unvaccinated, and even then we’re all likely to be getting boosters for a long-time. Increasingly pharma is embracing AI to facilitate next-best-actions and next-best-engagements with respect to it’s omnichannel marketing communications.

Customer Service 105

Customer Service Vaccines Communication 105

pharmaphorum

SEPTEMBER 2, 2022

The healthcare industry is evolving rapidly, with data and digital technologies transforming everyday communications as we know them. This disruption has changed the way doctors and cancer patients expect to experience services and products, and there is no going back now. Communication is possible 24/7 in the digital world.

Communication 59

Communication Customer Service Pharmaceutical Companies Pharmaceutical Companies 59