Remove tag customer-experience
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Viseven at Reuters Pharma EU

Viseven

Reuters Pharma united the top pharma company representatives, providing them cozy and compact space to share the vision of the foreseeable future, exchange insights and experience, and possibly agree upon uniting their effort in customer service.

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What can pharma marketing learn from other regulated industries?

pharmaphorum

The financial world, like the pharmaceutical industry, must operate within a tightly-defined regulatory environment, and in doing so has proved adept at connecting with its customers. When examining how companies are engaging with their customers and other stakeholders, pharma has not lagged behind. Virtual connections. Joanna Carlish.

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3 ways pharma marketers can draw inspiration from digitally-native brands

pharmaphorum

This gives them huge amounts of customer data that allows them to shape and personalise the way they engage with their customers, not least thanks to the direct-to-consumer sales model they often offer. Brands spend a huge amount of time and effort building hyper-relevant content relationships with their customers.”.

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Disruptive Tech in Pharma: A Future of Digital Interactions

Viseven

We’re no longer finding that marketing is just a case of utilizing various engagement channels and hoping that that’s a good enough experience because that’s what multichannel marketing was focused on. Now the experiences need to be orchestrated across channels. So that’s where pharma should be focused on.

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Submitting Website to Search Engines

RX Note

By personal experience, you may be surprised to see lots of blog posts may have been discovered or crawled but not indexed in Google Search. In the Blogger dashboard, navigate to Settings > Crawlers and indexing, enable Custom robots.txt option and paste the XML sitemap there.

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Top Commercial Benefits of Modular Approach

Viseven

Omnichannel allows to both cover the whole customer’s perspective on the internet, reaching out to him wherever it is comfortable for them across channels, and provide them with an engaging experience, being flexible with content and message delivery from channel to channel. Resource spending reduction. MLR review.

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Fidelis Specialty Pharmacy Selects Citus Health to Enable Real-Time Virtual Patient Communications and Faster Collection of Key Patient Data

Citus Health Specialty Pharmacy

Fidelis will also leverage Citus Health for real-time referral, refill production and delivery workflows that allow them to prioritize and track efficiency efforts with customizable forms, App-Less electronic signatures for signed refill and delivery consent and messaging to tag and track key patient data.